Consequences are adverse events which may happen if an activity or resource is unavailable for a period of time.
Example consequences include abstract notions (such as Loss of Customer Goodwill) as well as more concrete notions (such as Regulatory Penalty for Late Filing. In all cases consequences have an estimated cost.
You create a consequence by right-clicking either on a Consequence Category (e.g. All Consequences).
Once you have created a consequence, you can associate it with multiple activities or resources by dragging and dropping, or clicking on the Add Consequence link when viewing the activity or resource.
Note that it is assumed that a consequence can only happen once during an incident: you can lose customer confidence or pay a regulatory penalty once following a disruption, but not twice.
Not all these sections will appear in every report.
| Section | Description |
|---|---|
| Description | A short description of the activity. |
| Consequence Categories | The set of consequence categories to which this consequence belongs. |
| Cost | The estimated financial impact of the consequence, if it occurs. |
| Possible Causes | A table of activities and resources which may, if disrupted, cause this consequence to occur. |
| Notes | A section intended for additional notes on such topics as how any data was gathered and what assumptions were made. |
| Heading | Description |
|---|---|
| Disrupted Item | The name of the activity or resource whose disruption will cause this consequence. |
| Type | Either activity or resource. |
| Impact Delay | How long the activity or resource must be disrupted for the consequence to occur. |
| Item Description | The description associated with the item. |